IT HEALTH CHECK

Your IT infrastructure and systems must achieve good Return On Investment (ROI), and this is only possible if it is working both effectively and efficiently. As business scales, and you introduce new systems, your IT requirements will shift over time. Continuing to maintain old systems and structures that no longer fulfil your needs can lead to bottlenecks. Your operations may also struggle to keep up with the competition due to having to work with outdated technology.

Unleash your business’ full potential with a discreet and independent IT Health Check. The experts at ConcurTec will review your entire set up, and deliver a checklist of suggestions about how you can resolve any issues and risks we have found.

To learn more about how to review your current IT system, or to ask any questions, speak to our friendly team about The ConcurTec IT Health Check. Speak to our friendly team about The ConcurTec IT Health Check.

IT solutions strategy and design

What approach should you take to ensure your IT solution equips your business with the best capabilities to achieve your objectives, while keeping within your budget?

IT strategy and design aims to implement the optimal IT solution for your business needs. Expertly executed, this can improve your customer service levels, lower your operational costs, improve revenue, and give your business a much needed edge over the competition.

Our professional team of consultants will work to understand your processes and systems, and develop a plan toward a comprehensive solution which will improve your infrastructure.

Contact our IT Strategy and Design Team today to learn how we can take your business to the next level.

Hardware and software procurement

Does your team have the right tools needed to achieve operational success?

When it comes to tools for success, it’s not just about selecting the right hardware and software applications, but also acquiring the right package, service and support at the best price through the right suppliers.

For example, identifying the need for Smart tablets for the sales team and then choosing the right bundle to match their needs will cut down wastage and ensure compliance. However, this can be quite a significant undertaking.

IT Solutions providers like ConcurTec leverage years of experience to offer you independent advice and recommendations. Our IT Acquisitions and Procurement team can help you to source the right equipment for your needs, at the optimal price level.

To learn more about how we can help you, speak to our IT Acquisitions and Procurement team today.

IT continuity

Unfortunately, not everything in business goes completely to plan. Unexpected failures, errors and data loss can lead to operational interruptions that can have ongoing repercussions for your business.

IT Continuity ensures your business is prepared for unforeseen circumstances. It involves putting the right measures and plans in place to protect your business in the event of an unexpected incident, keep your IT services stable, minimise downtime and data loss, and ensure rapid recovery.

ConcurTec can work with you on disaster recovery and system security measures to give you complete peace of mind at all times. Contact our IT Continuity team today for more information about how we can protect your business.

Managed IT

Managed IT

Going above and beyond to strengthen and enhance your capabilities in order to take your business to a whole new level.

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What is managed IT?

Reliable and efficient IT systems are the backbone of your business.

When they are all working correctly, most people don’t realise how much effort goes into the ongoing maintenance for everything to continue running smoothly. However, if there is ever an issue, such as internet drop out or device failures, IT becomes top of mind.

To avoid disruption, your team needs to be constantly supervising and maintaining these systems. But this requires the right level of expertise.

ConcurTec’s Managed IT services allow you to outsource these functions to our professional solutions team, who are experts in overseeing and supporting the entire running of your technical systems, from internet to email, hardware to software.

Our Managed IT services are based out of Sydney and Melbourne and are highly cost-effective, because our experience and expertise can maximise your IT Return On Investment. Our dedicated team are well-versed with a comprehensive range of IT solutions, ensuring we will meet all of your needs, no matter how unique.

Outsourcing your IT needs to ConcurTec ConcurTec will give your business access to a team of Australian IT specialists as and when you need them. You can focus on growing your business, knowing that the underlying IT systems are in expert hands.

To learn more about our Managed IT services, contact our team today.

Vitual CIO

It’s important to keep your IT running smoothly, but it’s just as important to have someone lead the overall direction and leverage technology effectively to help you deliver your business goals and differentiate you from your competition.

That is the role of the Chief Information Officer (CIO).

The CIO provides IT leadership and strategic direction. Depending on size and requirements, some businesses have full-time internal CIOs, others may only have it as a part-time position and some may not have a CIO at all.

Our Virtual CIO service is exclusively offered toCITC Managed Service clients and provides your business with CIO-level expertise without the associated overhead.

If you currently have a CIO internally, our Virtual CIO service acts as an additional resource partner to help them with their overall objectives and projects. For businesses without a current CIO, our Virtual CIO can perform this entire function for your business, providing strategic guidance and support.

Want more information or have questions about our Virtual CIO service? Speak to our team today.

Tailored IT Service Packages

Our IT packages

Every business is different and requires a tailored IT Service based on your specific requirements. Whether you simply want someone to maintain your current IT and communications systems or you prefer a fully outsourced IT, we have a package that will suit you.

Infrastructure as a service

(Public, private & hybrid cloud solutions)

Deciding on the most appropriate Cloud solution for your business can be challenging. Things to consider:

• Productivity requirements
• Security requirements
• Scalability and accessibility
• Cost

The team at ConcurTec takes the time to understand your business, then helps you select the most appropriate Cloud solution for your need. We also tailor solutions to ensure you get exactly what you need.

WHERE DO YOU SEE YOUR BUSINESS GOING?

ConcurTec can assist you with all your computing requirements, providing the necessary capacity to help your business scale. ConcurTec can ensure you get access to scalable public infrastructure at a cost-effective price.

NEED GREATER CONTROL OR ENHANCED SECURITY?

ConcurTec can tailor a private Cloud solution to meet your needs.

NEED TO BALANCE SCALABILITY, SECURITY AND CONTROL?

A hybrid model will give you the scalability of public infrastructure, combined with the security and control of a private model. It’s a cost-effective option thanks to reduced hardware, software, cooling and power requirements.

Whatever model you select, ConcurTec will assist you to make the right decision. We will be there to provide you ongoing services, to ensure your Cloud solution remains relevant as your business requirements change.

Speak with us today to begin the process of migrating to the Cloud.

Microsoft office 365

Productivity applications are no longer software suites installed on individual terminals. With the Cloud-based Microsoft Office 365, you and your staff can access the entire suite of Microsoft products online, anywhere, anytime.

The usual productivity tools – Word, Excel, PowerPoint, PowerBI, Outlook, Access, Skype, Teams – are now fully integrated, and your team can access all these productivity systems via the Cloud using a single password.

By migrating your existing systems to Cloud-based Office 365, your team will be able to streamline collaboration, helping your business achieve full scalability as your business grows.

ConcurTec is a registered Silver Microsoft Partner, and will assist you with all aspects of setting up and configuring your Office 365 system. We will also take care of the detailed planning, collaboration and change management processes needed to smoothly migrate from your existing systems to Office 365. Let ConcurTec take responsibility for the whole process, including the safe migration of data and email systems, and see how your business processes will be transformed.

Get in touch with us today and learn how Microsoft Office 365 is revolutionising the way business works.

Microsoft azure

Microsoft Azure is a suite of cloud computing systems used by enterprises and businesses to build, test, deploy and manage applications and services.

If you are exploring how you can leverage Azure’s Infrastructure as a Service (IaaS) and Platform as a Service (PaaS) solutions, ConcurTec has the expertise and insight to support and advise you on how your business can take advantage of what Azure has to offer.

This support extends to execution – let ConcurTec implement Azure systems for your business, enhancing how you function and helping you streamline your processes.

Simply contact us today for an introduction into the myriad benefits Microsoft Azure has on offer.

0ur secured IT services

Your most valuable asset is your data

High profile privacy breaches. Data theft. Downtime. These are major IT Security issues that every business has to face.

With new vulnerabilities being discovered everyday, it’s likely that your IT infrastructure is less secure than you think.

While there are costs to ensure you have adequate protection, the costs of being hit by one of the multiple threats out there are exponentially higher.

Your most valuable asset is your data. There are constant attempts to breach your security, and if your systems are exposed, not only could this have huge ramifications for your business, and negatively impact your customers.

Under Australia’s Notifiable Data Breaches (NDB) legislation, companies are obliged to notify individuals whose personal information has been compromised in the event of any data breach that is likely to result in serious harm. Companies and their Directors may even be fined for violations of the legislation. Making sure your data systems are secure has never been more important.

ConcurTec understands the full spectrum of security threats, and can implement a holistic approach to securing your business. We will carefully analyse all your existing systems, identify any vulnerabilities, and go about addressing potential weak-points, to give you the best level of protection possible.

By combining the latest technologies and staff training, we can help safeguard your business against those security threats.

Security consulting

The security challenges faced by businesses today are multifaceted and constantly changing. It can be time consuming and costly to keep ahead of the many potential threats to your business, but ignoring the threats could cost you more.

ConcurTec offers extensive security consulting to ensure you are protected at all times.

Our team of cyber-security professionals will analyse the entire spectrum of your IT assets, including operating systems, network devices, databases and applications. This allows us to identify gaps in your current security architecture, and provide recommendations for closing those gaps.

We work with you to address vulnerabilities and enhance your security defence mechanisms.

To ensure your security remains up-to-date, ConcurTec provides ongoing assessment testing to ensure full protection.

Firewall & networking security

Modern networks have multiple entry points and many users, resulting in a greater risk of infiltration. Firewalls and other border protection systems are essential for your network’s security.

While businesses in the past had to compromise on network performance if they opted for higher levels of security, the latest generation of firewalls provide strong protection without eroding performance.

ConcurTec has the expertise and systems in place to ensure you have the right protection for your business needs, with the strongest prevention measures against attacks and intrusions. ConcurTec will assist in the configuration of firewalls, allowing you to retain all the control you require over users, applications and data. With real-time visibility, you will be able to fully control the flow of traffic through your network.

Speak with US today to learn how to balance performance and security for your network.

Web and mail security

The Internet is the most obvious entry point for threats that, if left unchecked, can undermine your entire system.

Staff may inadvertently access compromised websites, or click on malicious links or attachments in phishing emails.

Web and Email Security is part of ConcurTec’ multi-layered security approach. By stopping threats at this top layer, your entire system’s security is enhanced, and you will save on the recovery and repair costs associated with security breaches.

ConcurTec will also train your staff on strategies to identify and mitigate the risks, because prevention is always better than cure.

Contact US today to enhance your protection and put your mind at ease.

Next gen anti-virus

Did you know? Traditional anti-virus software can only intercept a fraction of the malware and cyber-threats that exist today.

It’s likely that the current anti-virus software you are using cannot provide the full protection that your IT systems need. That means that your antivirus software is almost certainly not able to protect your IT systems from malicious and potentially costly attacks.

Next Gen Anti-Virus systems give you a much higher level of protection than your traditional anti-virus software. With Next Gen Anti-Virus, you get the best level of endpoint protection as it approaches the task of stopping threats in a fundamentally different way. It uses algorithms to detect and block dangerous tools, tactics, techniques and procedures.

With the threats becoming more sophisticated, your defence systems need to become more sophisticated too. Call US now to ensure you get the protection you need.

Multi-factor authentication and SSO

With the amount of different systems that your staff need access to, they are likely to repeat the same passwords or select weak passwords that are easily remembered. This can represent a significant vulnerability in your system.

Ensuring your staff are using strong passwords as well as implementing Single Sign-On (SSO) and Multi-Factor Authentication (MFA) can help minimise the chances of password-related breaches.

With an SSO system set up across all your platforms, it is easier to set a robust password procedure, as staff only need to remember a single password.

Multi-Factor Authentication (MFA) is an additional layer of security above and beyond the username and password. MFA systems, for example can send a unique code to a mobile device to ensure a login attempt is legitimate.

Speak with US today about implementing MFA and SSO to give you the security you need.

Cyber security awareness training

Security-savvy staff is your best line of defence.

Staff who are aware of the nature of current cyber-threats, and know how to properly access, handle and store your sensitive data, can help mitigate the risks to your business.

While phishing, social engineering and malware may be understood by your IT team, are they understood by the rest of your staff?

With training by ConcurTec your staff will have a much better awareness of the IT-related risks, and what steps they should take when they suspect something isn’t quite right.

Through providing your staff with the knowledge and tools they need to protect the business, you will significantly increase the chances that your systems remain protected.

Speak with US now to enhance your protection with comprehensive staff training.

We enable

Communications, collaboration and connection

We live in a more interconnected world than ever before – and your business should be no exception!

Ensuring your staff, suppliers, contractors and customers can all interact whenever and wherever necessary, is the goal of ConcurTec.
We will customise a wide range of communication and collaboration solutions, all designed to ensure your business performs at maximum efficiency.

To ensure the collaborative process is a success, we will also set you up with the best available business internet solution.

With ConcurTec, your interconnectivity and interoperability will enable your business to achieve higher degrees of efficiency.

Microsoft sharepoint

SharePoint is the smart way to manage all your content requirements, giving your staff full interoperability.

It combines the best of both an intranet and an enterprise collaboration platform. All your company documentation, policies, procedures and much more, can be accessed throughout your organisation, quickly and easily and from any location.

Every department, including Human Resources, Finance, Sales, Marketing and more, can consolidate their documentation.

Thanks to ConcurTec’s expertise with Microsoft SharePoint, we can develop a range of innovative solutions to varied business challenges, giving you a fully integrated system to enhance efficiency and productivity levels within your business.

Contact us today for further information on how Microsoft SharePoint can help your business.

Collaboration tools

Group collaboration is at the heart of any business. Your teams need to be able to come together to discuss projects, share ideas, troubleshoot problems, and collaborate on their work, while documents and diagrams need to be shared.

Thankfully, with modern communications technology, collaboration can be easier than ever. However, most enterprises have not yet adopted the systems required to take collaboration to the next level.

Through video conferencing, VoIP telephony, and apps like Microsoft Teams, your staff can be collaborating efficiently in real time, whether they are physically located next door, or on the other side of the world.

Understanding how your business can benefit from the new collaboration tools is where ConcurTec comes in. Using our expertise, we will comprehensively audit how your staff interact, in order to help determine the best system to suit your needs.

Give us a call now and boost your collaboration ability.

Video conferencing

With modern internet capabilities, Video Conferencing can be of huge benefit to your business. Save on staff travel times, connect with teams located overseas, or engage with suppliers and clients directly through Video Conferencing. Your return on investment will be rewarded with saved time and money while enhancing collaboration levels.

ConcurTec configures advanced Video Conferencing systems, ensuring your staff have access to, and can easily communicate with, the latest video transmission software, connected to their desktops, laptops or mobile devices. By connecting the system to the internet, we can make it available to communicate directly with clients located outside your network system.

Get in touch with USand see how our Video Conferencing solutions can put you in touch like never before.

IP telephony and voip for business

With IP Telephony, your staff can always be contactable, whether they are located in the head office, at a branch, remotely, or even via mobile.

ConcurTec will customise a fully integrated and highly secure communication system. Bringing together voice messaging, instant messaging, and all your collaborative applications, your staff will be able to communicate from anywhere, using any device.

Our systems are fully customisable, and we have options from pre-packaged solutions, through to systems that are configured to your specific requirements.

Speak with our team at ConcurTec so your staff can communicate regularly with each other – anywhere and anytime

Business internet

Every business has unique requirements when it comes to internet connectivity. Depending on your specific circumstances, you may need to have staff send large files, access large numbers of systems or apps, and conduct video conferencing.

Each of these factors will be taken into consideration when you engage ConcurTec to advise you on the optimal business internet solution for your company.

Variables, such as location and building, will also be factors which impact the decision of what internet provision is best suited to your needs.

We work with partners who provide wire to the premises, fibre optics and wireless. The relative benefits of each option will be carefully considered to ensure you receive the optimal solution for your needs, within your budget requirements.

ConcurTec will ensure all systems are fully installed and secured, as well as being configured for your network systems.

Don’t let slow internet disrupt your performance – call US today to get fully up to speed.